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BrainyWebs

Privacy policy

Last updated: 17 October 2026

Who we are

Our UK office is at Micro Business Park, 46-50 Greatorex Street, London E1 5NP. BrainyWebs is run by BRAINYWEBS LLC, registered at 117 S Lexington St, Ste 100, Harrisonville, MO 64701, United States. We decide how the personal data described here is used. For any privacy question, email contact@brainywebs.com.

What we collect

When you send an enquiry form, we receive your name and email address and, if you choose to give them, your phone number, business name, website address, budget, practice areas and message.

We also record the page you sent it from, any campaign tags in the link you followed, the website that referred you, your approximate country, your browser type, and a scrambled (hashed) version of your IP address that we use only to block repeated spam.

Why we use it

We use enquiry details to reply to you and to prepare a quote. Our lawful basis is taking steps at your request before a contract, and our legitimate interest in answering business enquiries. We use analytics only to count visits and see which pages help, so we can improve the site; you can opt out at any time. We never sell your data or use it for unrelated marketing.

Who else handles your data

  • Cloudflare: hosts the site, stores form submissions in its database and runs the Turnstile spam check
  • Google Analytics: counts visits and how pages are used, unless you opt out
  • Cloudflare Web Analytics: counts page views without cookies and without identifying you
  • tawk.to: live chat, only when you start a chat
  • WhatsApp (Meta): when you choose to message us there
  • YouTube (Google): plays our client video reviews through its privacy-enhanced player, only when you press play

Some of these providers process data outside the UK. We only use providers that offer safeguards recognised under UK data protection law.

How long we keep it

We keep enquiry details for up to 24 months after our last contact with you, then delete them. If you become a client, we keep what we need for the contract and our legal obligations.

Cookies

We set no advertising cookies. We use Google Analytics to count visits and see which pages help, so we can improve the site. It sets two cookies, _ga and _ga_*, which last up to two years. A short notice tells you about this on your first visit. To opt out, choose "Opt out" in that notice or in Cookie settings in the footer: we then stop Google Analytics on this browser and remove its cookies.

Cloudflare, which hosts the site, also counts page views with its Web Analytics. It sets no cookies and does not identify you.

If you start a live chat, tawk.to sets the cookies it needs to run the chat. The Turnstile spam check reads technical signals from your browser to tell people from bots, and is not used for advertising. Client video reviews load from YouTube only when you press play, and YouTube may then set its own cookies.

Your rights

Under UK GDPR and the Data Protection Act 2018 you can ask for a copy of your data, ask us to correct or delete it, object to how we use it, and withdraw consent at any time. Email contact@brainywebs.com and we will reply within one month. If you are unhappy with our answer, you can complain to the Information Commissioner's Office.

Changes to this policy

We update this page when the way we handle data changes. The date at the top shows the latest version.